Geschäftsbedingungen

Below you’ll find our terms and conditions that apply to online purchases on our website www.wuthcopenhagen.com.
Terms & conditions: Wuth Copenhagen www.wuthcopenhagen.com +45 20 40 43 03 (Telefontider: monday to friday 9 – 16) info@wuthcopenhagen.com CVR-nummer: 21648582 Har du problemer med vores website eller med at bestille, kontakt venligst vores kundeservice.
To order item(s) you will need to follow the ordering procedures set out here. Please note, that we follow the Danish Sale of Goods Act.
Here’s how:
  1. Choose an item(s) you want and select your size and click ‘Add to bag’.
  2. Once you have finished adding your items, you’ll have to proceed to checkout.
  3. Enter your personal data and payment information to complete your order, and accept our terms & condition.
  4. Check your information and order summary is correct, before you confirm the purchase.
Confirmation 
Once you have made your choice, and your order has been placed, you’ll receive an email confirming the details of your order. 
Acceptance of your order and contract between you and Wuth Copenhagen will be completed, when you receive your order.  The invoice is valid as a receipt of your order. You’ll receive your invoice with our confirmation email.
All prices are shown in Euro (€), and are inclusive of 25% VAT. We make certain reservations for any price errors, typing errors and sold out items on our website.
And at the same time, we reserve the right to change prices without prior consent.
Pay with any of the following on www.wuthcopenhagen.com:
  • Visa
  • Visa/Dankort
  • Mastercard
  • American Express
  • Appel Pay (Mobil)
  • MobilePay
Payment security 
To protect your personal information, we take all reasonable care to make sure our web site is secure when shopping at www.wuthcopenhagen.com. If you provide us with your credit card information, the information is encrypted using Secure Socket Layer technology (SSL). SSL is a secure online payment gateway that encrypts your card details in a secure host environment.
We aim to send all orders as soon as possible, but expect to receive your order within 2-4 working days. At that time you will be sent an email, confirming that your order has been dispatched.  Wuth Copenhagen offer free shipping within EU. We ensure delivery by GLS, and you’ll get a tracking number after your package have been picked up. In case of any problems with the delivery time, you will be notified by email or phone.  Buy for 320€ and get free shipping outside EU. Otherwise the standard shipping cost is 22€ for delivery in North America, South America, Australia & New Zealand. If you need help with your order or a specific delivery, please contact us at info@wuthcopenhagen.com.
Our discount codes can not be used when purchasing gift cards. And discount codes can not be combined with other codes, discounts or promotions either.
We’re having some periods with sales during the year – typically in January and June. You do not have the option to combine other offers with our sale, such as our 10% member discount. 
If you have bought an item and it is now on sale, you cannot be paid the difference. There must be a opportunity to start a sale. And as a buyer, you are always welcome to return your item.
Our gift cards can be used on our online webshop. You can choose between 67 Euro, 134 Euro and 200 Euro. If you need a gift card with a greater  amount, write to us at info@wuthcopenhagen.com. We send the gift card by email and by post.  
Conditions
  • The gift card is valid 2 years from the (purchase) date and can not be exchanged for cash
  • Stolen or lost gift cards can’t be replaced
  • Gift cards can’t be used to pay for other gift cards
We offer free gift wrapping. Just add free gift wrapping to your order, and we’ll beautifully wrap the gift, so it’s ready to give to your special one. Notify us at check out, if you’ll want to send a special card at the note block. 
Giveaway Advent Giveaway – This giveaway runs from the 28 November  to the 19 December 2022. Participate in our Advent Giveaway on our Instagram account by  follow us and like the picture. Tag all your loved ones, who deserve to get spoiled with the most luxurious advent gift 
Conditions for participating:
  • Follow us om Instagram – @wuthcopenhagen
  • Like the picture
  • Tag someone, who deserve to get spoiled with an extra Christmas gift
We’ll announce the winner every Wednesday until the 21 december 2022 at 10 anm, and contact them directly on Instagram shortly after. If you have any questions on how to participate in our giveaway, you can contact us at info@wuthcopenhagen.com

It’s our aim that every item arrives in great condition, and we hope you’re always happy with your purchase. If you receive an item in a flawed or damaged condition, please contact our customer service at info@wuthcopenhagen.com.

Where possible we will arrange for a new replacement to be sent to you, or a refund of the defective item.
If we do not succeed in finding a solution together, then you can complain to:  
The Danish Competition and Consumer Authority’s Center for Complaint Resolution
Carl Jacobsens Vej 35, 2500 Valby 
You’ll be able to create a complaint to the EU Commission’s complaint portal. Complaint here: http://ec.europa.eu/odr. If you complaint, you’ll have to state our email info@wuthcopenhagen.com.
We reserves the right to revise process and details at any time without notice. All items are subject to availability.