terms & conditions

generel information.

Terms & Conditions: Wuth Copenhagen www.wuthcopenhagen.com +45 20 40 43 03 (Office-time: monday to friday 9 am to 4 pm) info@wuthcopenhagen.com CVR-nummer: 21648582 Having problems with our website or ordering, please contact our customer service.

how to order.

To order item(s) you will need to follow the ordering procedures set out here. Please note, that we follow the Danish Sale of Goods Act. Here’s how:
  1. Choose an item(s) you want and select your size and click ‘Add to bag’.
  2. Once you have finished adding your items, you’ll have to proceed to checkout.
  3. Enter your personal data and payment information to complete your order, and accept our terms & condition.
  4. Check your information and order summary is correct, before you confirm the purchase.
Confirmation Once you have made your choice, and your order has been placed, you’ll receive an email confirming the details of your order.


Acceptance of your order and contract between you and Wuth Copenhagen will be completed, when you receive your order. The invoice is valid as a receipt of your order. You’ll receive your invoice with our confirmation email.


All prices are shown in Euro (€), and are inclusive of 25% VAT. We make certain reservations for any price errors, typing errors and sold out items on our website. And at the same time, we reserve the right to change prices without prior consent.

payment & payment security.

Pay with any of the following on www.wuthcopenhagen.com:
  • Visa
  • Visa/Dankort
  • Mastercard
  • American Express
  • Appel Pay (Mobil)
  • MobilePay
Payment security To protect your personal information, we take all reasonable care to make sure our web site is secure when shopping at www.wuthcopenhagen.com. If you provide us with your credit card information, the information is encrypted using Secure Socket Layer technology (SSL). SSL is a secure online payment gateway that encrypts your card details in a secure host environment.


We aim to send all orders as soon as possible, but expect to receive your order within 2-4 working days. At that time you will be sent an email, confirming that your order has been dispatched.  Wuth Copenhagen offer free shipping within EU. We ensure delivery by GLS, and you’ll get a tracking number after your package have been picked up. In case of any problems with the delivery time, you will be notified by email or phone. Buy for 320€ and get free shipping outside EU. Otherwise the standard shipping cost is 22€ for delivery in North America, South America, Australia & New Zealand. If you need help with your order or a specific delivery, please contact us at info@wuthcopenhagen.com.


Our discount codes can not be used when purchasing gift cards. And discount codes can not be combined with other codes, discounts or promotions either.


We’re having some periods with sales during the year – typically in January and June. You do not have the option to combine other offers with our sale, such as our 10% member discount. 
If you have bought an item and it is now on sale, you cannot be paid the difference. There must be a opportunity to start a sale. And as a buyer, you are always welcome to return your item.

gift cards.

Our gift cards can be used on our online webshop. You can choose between 67 Euro, 134 Euro and 200 Euro. If you need a gift card with a greater  amount, write to us at info@wuthcopenhagen.comWe send the gift card by email and by post.  
  • The gift card is valid 2 years from the (purchase) date and can not be exchanged for cash
  • Stolen or lost gift cards can’t be replaced
  • Gift cards can’t be used to pay for other gift cards

gift wrapping.

We offer free gift wrapping. Just add free gift wrapping to your order, and we’ll beautifully wrap the gift, so it’s ready to give to your special one. Notify us at check out, if you’ll want to send a special card at the note block. 

competitions & giveaways.

Giveaway Advent Giveaway – This competition runs from 28/11 to 19/12 – 2021. Enter our Advent giveaway on our Instagram account by following us and liking the photo. Take all those who deserve to be spoiled with the most luxurious advent gift consisting of 100% premium cashmere accessories. Rules for participating:
  • Follow us on Instagram – @wuthcopenhagen
  • Like the competition picture
  • Take those who deserve to be spoiled with an Advent gift
The winner will be found every Wednesday until 21 December 2021 at 10 and we will contact the winner directly thereafter. If you have any questions about participating in our competition, please write to us at info@wuthcopenhagen.com

complaints and defects.

If you need to complain about your purchase, please contact our customer service at info@wuthcopenhagen.com. If we are unable to find a solution together, you can submit a complaint to: The Danish Competition and Consumer Authority’s Center for Complaint Resolution Carl Jacobsens Vej 35 2500 Valby You can create a complaint to the Center for Complaint Resolution via www.forbrug.dk. If you are a consumer residing in another EU country, you can register your complaint in the European Commission’s online complaints portal. You can lodge a complaint here – http://ec.europa.eu/odr. If you submit a complaint, you must provide our e-mail address info@wuthcopenhagen.com

changes to our terms and conditions.

We reserves the right to revise process and details at any time without notice. All items are subject to availability.