LAUNCHING: Autumn-Winter 23
Returns and refunds
- The item must be returned within 14 days. This period starts from the day you receive your order.
- The item must be returned unused and undamaged.
- The item must be returned in original packaging and with labels.
- You must send the item together with a completed return form
- Write to us that you want a return label. And then we will send you a label via email.
- Pack your item(s) and put your label onto the return package
- Go to your nearest GLS ParcelShop and drop off the package
- Remember to ask for a receipt with a package number – this is your insurance in case the package should be lost.